AI-Powered Platform

Unify Customer Support, Multiply Team Efficiency

AI-powered ticketing platform that integrates with your existing tools, monitors SLAs automatically, and delivers insights that drive results.

No credit card required
14-day free trial
Faster Resolution
35%
↑ vs. traditional systems
SLA Compliance
94%
↑ Automatic monitoring
Annual Savings
$1.55M
For 100-agent teams
Ticket Reduction
20-30%
Via self-service KB

Modern ticketing platform for enterprise teams

Platform Features

Everything You Need to Transform Support

From chaos to clarity with intelligent automation, seamless integration, and real-time analytics

AI-First Intelligence

Natural language processing handles 40% of tickets without human intervention. Learns and improves over time.

True Integration

Bi-directional real-time sync with Jira, Zendesk, ServiceNow. Work anywhere, always in sync.

Analytics That Drive Action

Real-time dashboards, anomaly detection, and predictive insights. Not just reports - intelligence.

Enterprise Security

SSO, RBAC, and enterprise-grade security. Multi-tenant architecture with bank-level encryption.

Microservices Architecture

14 independent services, 99.9% uptime. Scale what you need, handle 10X traffic spikes.

Real-Time SLA Monitoring

Automatic breach detection and escalation. Never miss a deadline, maintain 94%+ compliance.

Four Powerful Applications, One Platform

Designed for different roles but working together seamlessly

Core App

Ticket Management

AI-powered ticket handling, omnichannel support, integrations with Jira, Zendesk, ServiceNow

For Employees & Support Teams

Admin App

Platform Control

Configure integrations, manage users, set SLA policies, automate workflows

For Admins & Supervisors

Analytics App

Business Intelligence

Real-time dashboards, custom reports, anomaly detection, trend analysis

For Managers & Executives
Simple Process

How RaiseMyTickets Works

From customer contact to resolution in four seamless steps

STEP 01

Customer Contact

Support via chat, email, phone, Slack, MS Teams - their preferred channel

STEP 02

AI Gathers Info

AI agent collects all required information, creates properly formatted ticket

STEP 03

Smart Routing

Ticket routed to right agent, SLA starts, integrations sync automatically

STEP 04

Fast Resolution

Agent resolves with KB assistance, customer notified, metrics tracked

Ready to Transform Your Support Operations?

Join leading enterprises who trust RaiseMyTickets to handle their customer support with efficiency and precision.

14-day free trial
No credit card required
24/7 support
Enterprise security